Refund Policy
Last Updated: January 2025
Refund Policy
At Kwickprep, we strive to provide the best learning experience. This refund policy outlines the terms and conditions for course cancellations and refunds.
1. General Policy
- All course fees are non-refundable after enrollment confirmation
- Cancellation requests must be submitted in writing via email
- Refunds, if applicable, will be processed within 10-15 business days
- Transaction fees and payment gateway charges are non-refundable
2. Cancellation Before Course Commencement
If you cancel before the course starts:
- More than 7 days before: 90% refund (10% administrative fee)
- 3-7 days before: 75% refund
- Less than 3 days before: 50% refund
- After course starts: No refund
3. Cancellation After Course Commencement
Once the course has started and you have attended any session or accessed course materials, no refunds will be provided.
4. Technical Issues
If technical issues on our end prevent you from accessing the course for more than 3 consecutive days, you may request a partial refund or course credit at our discretion.
5. Demo Classes
Free demo classes are provided before enrollment. We encourage all students to attend a demo class to evaluate our teaching methodology before enrolling.
6. Course Transfer
Course transfers to another student or to a different batch may be allowed at our discretion, subject to a transfer fee.
7. Refund Process
To request a refund:
- Send an email to kwickhelp@kwickprep.com
- Include your enrollment details and reason for cancellation
- Wait for confirmation from our team
- Refunds will be processed to the original payment method
8. Contact Us
For refund-related queries, contact:
Kwickprep Education Services LLP
Email: kwickhelp@kwickprep.com
Phone: +91 97255 25791